We’re committed to keeping your personal information secure. To provide our services we need accurate customer information. You can assist by informing us whenever your circumstances change.
For the purposes of the Data Protection Act 2018 and the General Data Protection Regulation, the data controller is London Capital & Finance Plc (08140312). We’re registered with the Information Commissioner’s Office under number ZA028226.
We may collect and process the following data you give to us:
We may also collect the following technical information when you use our services:
We also collect telephone log information including:
We also collect email interaction information including:
We use your information in the following ways:
We may share your information with others in the following circumstances:
Our systems are within the EEU however we do partner with select companies who satisfy our security standards and comply with GDPR which operation outside of the EEU. Therefore, it is possible for your data to be transferred/processed outside of the EEU.
Generally, we will store your data for 3 years however, in certain circumstances such as regulatory requirements, we may have to store this for longer
You have the right to:
To exercise these rights, please visit our GDPR page. We will respond to any requests within 30 days and we do not charge a fee.
You also have the right to request that we do not process your personal information for marketing purposes. You can do this by selecting the appropriate box when you submit your data, or you contact us at [email protected]
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.